Unfortunately, we do not accept international orders at this time.
Turnaround
Due to the custom and personalized products we offer, as well as utilizing the services of other mom-preneurs please expect a 2 week shipping window with delivery incurring additional time. Most of the products will ship within 7-10 business days and if at any time we are informed of any delays in shipment we will notify you of the situation.
Carriers
We use the following carriers to deliver our orders:
USPS UPS
Order Tracking
If a tracking # is provided by the shipping carrier, we will update your order via email with the tracking information. Please note that some orders using 1st Class USPS mail will not have tracking numbers.
Shipping Rates
The shipping cost is NOT included in the price.
Merchandise Total Standard Shipping Cost
$0.01- $9.99 $4.00
$10.00 - $24.99 $6.50
$25.00 - $49.99 $10.25
$50.00 - $89.99 $ 14.50
$90.00 and over $18.00
Sales Tax
Babies2Babes.com is required to add sales tax to any order SHIPPED only within the state of North Carolina and will automatically be added to your orders total. NC shipments will be charged 8% sales tax. If your shipment is going outside of North Carolina there is no sales tax.
Shipping Disclaimer
Babies2Babes.com is not responsible for incorrect shipping information. Please double-check all addresses when placing your order to avoid delays and unexpected delivery charges.
Returns and Refunds Policy
Your item must be in its original unused condition and packaging to be returned. You must return the item within 7 days of your delivery receipt to receive a full refund. Returns within 14 days will be issued a credit or exchange.
Should you receive an item that is damaged, you must contact us via email within 2 business days of receipt of shipment.
1. Please email customerservice@babies2babes.com to request an RA # (return authorization number) which must be included in your returned package, along with a note explaining the reason for return. Returns received without a RA number will not be processed and will be returned to the sender.
2. Returns will be mailed to Babies 2 Babes, the address information will be included with your RA number.
3. Once the authorized return item is received by Babies 2 Babes, within 14 business days a credit to the original form of payment will be processed, less any discounts or shipping costs.
Babies 2 Babes will not be responsible for lost, damaged, or delayed return items. We suggest insuring the return and using a delivery confirmation.
**Custom orders are made expressly for you and therefore all personalized items cannot be returned nor replaced unless the item has been misprinted with an error on our side or has been damaged in shipping. Please be sure that you are using the correct lettering when ordering any monogramming.**
Merchandise that has been worn, used, or altered will not be accepted for return.
We also do not refund the original shipping fee that you paid on the order.
